Terms of Use
Terms of Use
Terms of Use
OKURA Co., Ltd. (hereinafter referred to as "our company") hereby establishes the following terms of use (hereinafter referred to as "these terms") for the Valeur Vintage Collection Store operated by our company. These terms apply to the use of the Valeur Vintage Collection Store . Anyone who uses the Valeur Vintage Collection Store is deemed to have accepted these terms.
Article 1 Valeur Vintage Collection Store Service (hereinafter referred to as "This Service")
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The Services refer to the various services provided by our company through Valeur Vintage Collection Store .
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In these Terms and Conditions, "Customer" refers to any person who agrees to abide by these Terms and Conditions and wishes to use the Service.
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For the purposes of these Terms and Conditions, a "Member" means an individual Customer who agrees to these Terms and Conditions, applies to register their name, ID (email address, hereafter referred to as " ID ") and password in accordance with the prescribed procedures, and whose registration is approved by the Company.
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Our company reserves the right to determine the content of this service at its own discretion and to change, add to, or abolish any part of the content without the consent of the member, regardless of the reason.
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Separate terms and conditions may be established for this service in addition to these terms and conditions. In such cases, members shall comply with the separate terms and conditions in addition to these terms and conditions. In the event that the provisions of these terms and conditions differ from those of the separate terms and conditions, the provisions of the separate terms and conditions shall take precedence.
Article 2 Management of Member ID and Password
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Members are responsible for managing their own IDs and passwords. The responsibility for IDs and passwords set forth in this agreement hereafter also applies to all media on which IDs and passwords are stored or written, such as mobile communication devices.
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Members shall not lend, transfer, change the name of, buy, sell, pawn, etc. their IDs and passwords to third parties, and shall not disclose their passwords to third parties.
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Members shall be responsible for any damages caused by insufficient management of their ID and password, errors in use, or use by a third party, and the Company shall not be held liable in any way.
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If a member's ID and password are stolen or if it becomes clear that they have been used illegally by a third party, the member must immediately contact the Company and follow any instructions given by the Company. Please note that contacting the Company does not exempt the member from liability.
Article 3 Establishment of the Service Agreement
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A usage contract (hereinafter referred to as the "Usage Contract") will be established when the customer applies for the above membership and the Company accepts the use of the service. The Company may not accept the application for the Usage Contract if any of the following items apply to the customer.
(1) If the customer has previously been subject to termination or cancellation of the service contract due to a violation of these Terms and Conditions.
(2) If there is any falsehood, error or omission in the application
(3) If the credit card or other payment method designated by you has been suspended by a credit card company, financial institution, etc.
(4) If you have been subject to disqualification or termination of your service contract for any service other than the Service provided on the website (hereinafter referred to as the "Service Site") related to the Service or the app, or for any service other than the Service provided by our company.
(5) If the Company determines for any other reasonable reason that it is inappropriate to enter into a Service Agreement.
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Even after the contract has been concluded, if it becomes clear that the customer falls under any of the items in the preceding paragraph, the Company may revoke the acceptance of the application for use or cancel the contract.
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The customer shall be responsible for all fees and other charges incurred in using the service up until the time of cancellation of acceptance of the application for use under the preceding paragraph, and shall pay without delay using the method specified by the company.
Article 4 Product Purchase
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The product price, delivery charges and other fees for this service will be as separately determined by our company.
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Members can use this service to purchase our products.
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If a Member wishes to purchase a Product, he/she shall apply for the purchase of the Product in accordance with the method designated by the Company.
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A sales contract for the relevant product will be deemed to have been established between the member and our company at the time when our company sends an email to the member accepting the application in the preceding paragraph.
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The Company shall deliver the product to the member in accordance with the provisions separately specified on the Service Site, and the member shall promptly check the contents of the product after receiving it. If the product received by the member is found to be non-conforming in terms of type, quality, or quantity (hereinafter referred to as "Non-Conformity"), the Company shall refund the said product only within the period separately specified on the Service Site.
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Notwithstanding the preceding paragraph, for any Products for which a money-back guarantee is provided in accordance with the guidelines separately set out on the Service's website, the money-back guarantee will be provided in accordance with those guidelines.
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Our liability for non-conformity with the contract under the preceding two paragraphs shall be limited to the refund of the product, and we shall not be liable for the delivery of the same product or a replacement product, or for a reduction in the price of the product, etc.
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Regardless of whether a sales contract has been concluded between us and the customer or before or after the delivery of the product, we may, at our discretion, take possession of the product and re-inspect it upon request from the customer. If there is reasonable doubt about the authenticity of the product, we may, at our discretion, cancel the sales contract and provide a refund for the product in order to prevent the distribution of counterfeit products. In this case, the customer may not request that we deliver the product to them.
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Delivery of products using this service is limited to within Japan.
Article 5. Changes to input information
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If there are any changes to the information entered by a Member when applying for the Service Agreement, the Member must promptly apply for such changes in the prescribed manner.
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The Member acknowledges in advance and without objection that even if a notice from the Company does not arrive due to the Member's failure to submit a change application as set forth in the preceding paragraph, the notice will be deemed to have arrived at the time it would normally be received.
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The Company shall not be liable for any damage suffered by a Member as a result of the Member's failure to submit a change application as set forth in Paragraph 1 of this Article. Furthermore, if a Member's failure to submit a change application causes damage to the Company or a third party, the Member shall be liable for such damage.
Article 6 Suspension of use by the Company and termination of the service agreement
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If any of the following items apply to a Member, the Company may immediately suspend the performance of all or part of the Service Agreement or terminate all or part of the Service Agreement without prior notice.
(1) If you violate these terms and conditions
(2) If there is any fraudulent use or falsification of the information entered when applying to use the Service.
(3) If the use of the credit card or payment account designated by the Member is suspended by a credit card company, payment collection agency, financial institution, etc., or if the use of the credit card or payment account designated by the Member becomes impossible for any reason.
(4) If the user has engaged in malicious conduct in using the Service, such as repeated damage or loss.
(5) Any other case in which the Company determines for reasonable reasons that a Member is inappropriate to be a Member.
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If the Company cancels the Service Agreement based on the preceding paragraph, the Member shall immediately fulfill all of the obligations owed to the Company. However, unless there is negligence on the part of the Company, the Member shall not be obligated to refund any fees or other payments already made.
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We may, at our convenience, terminate all or part of the service agreement for this service or cancel the membership of a member without prior notice to the member, unless significant disadvantage is caused to the member.
Article 7 Changes to these Terms and Conditions and Individual Terms
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Our company may change these terms and conditions and individual terms and conditions without obtaining the consent of the member. When making changes, we will notify the member as follows according to the content of the changes. In this case, the terms of use of the service will be based on the latest version of the terms and conditions after the changes, and if the member uses the service after the changes, he/she will be deemed to have agreed to these terms and conditions and all applicable terms and conditions.
(1) For changes that will not cause any or only minor disadvantage to Members, we will notify Members by posting the changes on our service site.
(2) Any changes that may be detrimental to the Member will be posted on the Service site and the Member will be notified via their registered email address etc. with a reasonable period of notice.
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Notwithstanding the preceding paragraph (2), these Terms may be amended without prior notice only when required by law or when urgently required to protect the interests of customers or our company. In such cases, our company will promptly notify you via your registered email address, etc., in addition to posting the change on our service site. However, if we are unable to notify you due to a non-registration or non-change of your email address, or various spam filters, etc., we will notify you by posting the change on our service site.
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The revised Terms and Conditions and any individual terms and conditions will come into effect when announced in a manner separately specified by the Company.
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The latest contents of these terms and conditions and individual terms and conditions will always be posted on our service site.
Article 8 Use of the Service
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Customers (including Members; the same applies hereinafter in this Article) shall, at their own responsibility and expense, prepare any software, communication equipment, hardware, etc. necessary to use the Service, and enter into any contracts necessary for Internet connection.
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All communication charges incurred when using this service will be borne by the customer.
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You agree to use our services in accordance with these terms and conditions.
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You shall be solely responsible for the information you transmit through this service and shall not cause any inconvenience or damage to our company.
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If the customer causes damage to a third party or if a dispute arises between the customer and a third party in connection with the use of this service, the customer shall compensate for such damage or resolve such dispute at his/her own expense and responsibility, and shall not cause any inconvenience or compensation to the Company.
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If you violate these terms and conditions and cause damage to our company, you will compensate our company for the damage.
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By using this service, you acknowledge in advance that complete confidentiality cannot be maintained in electronic commerce, even if the data is encrypted, and that even if the confidentiality of the data cannot be maintained, you cannot hold our company or the credit card company responsible.
Article 9 Copyright
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Customers (including Members; hereafter the same in this Article) may not use any copyrighted material provided through this service for any purpose outside the scope of personal use as defined by the Copyright Act, in any manner whatsoever, without the consent of the rights holder.
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Unless otherwise specified, the copyright and other intellectual property rights for each piece of content on our Service belong to our company or the provider of that content, and the copyright and other intellectual property rights for our Service as a collection of all content belong to our company.
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All content and compilations of content included on the Service are the exclusive property of the Company or its respective content providers and are protected by Japanese and international copyright laws.
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You agree not to provide any information obtained through the use of this service to a third party in any manner whatsoever, including reproduction, publication, broadcast, or otherwise, for any purpose other than your own personal use, without the prior consent of our company or the rights holder of that information.
Article 10 Maintenance of the Service
In order to maintain the smooth operation of our Service, we reserve the right to suspend or cancel all or part of our Service without prior notice to Members if any of the following circumstances apply:
(1) In the case of regular and emergency system maintenance
(2) When system operation becomes difficult due to fire, power outage, interference by a third party, etc.
(3) Any other case in which the Company determines it is unavoidable to suspend the system.
Article 11 Prohibited Matters
Members are prohibited from engaging in any of the following acts while using this service.
(1) Using ID and password for illegal purposes
(2) Any act that causes or may cause inconvenience, disadvantage or damage to the Company or any third party
(3) Any act that damages or may damage the copyright, property, privacy, or other rights of the Company or any third party.
(4) Election campaigning or similar activities, or other political or religious activities
(5) Any act that interferes with or may interfere with the operation of the Service and the stores (hereinafter referred to as "Stores") operated by consolidated subsidiaries and equity method affiliates of GEO Holdings Co., Ltd.
(6) Any action that damages or may damage the credibility of our service or our store.
(7) Using, providing, or distributing harmful programs such as computer viruses in connection with or through the Service
(8) Criminal acts, acts that violate public order and morals, or other acts that violate laws and regulations.
(9) Any sales activities using the Service, any profit-making use of the Service, or any acts aimed at preparing for such purposes
( 10 ) Any other conduct that the Company deems inappropriate
Article 12 Disclaimers
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Customers (including Members; the same applies hereinafter in this Article) acknowledge that the act of transmitting personal information via the Internet when using this service may involve risks such as information leakage, and shall do so at their own risk, for which the Company shall not be held responsible.
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The Company does not guarantee the completeness, accuracy, reliability, usefulness, etc. of the content of the Service or the information that you can obtain through the Service, except in cases where exemption from liability is not permitted by law.
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Communications between our company and customers regarding our service (including disclosure, correction, addition, and deletion of personal information) will be via telephone and electronic communication such as e-mail.
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The validity, performance and interpretation of these Terms and Conditions shall be governed by Japanese law.
Article 13 Inquiries and questions regarding our service
If you have any inquiries or questions about our service, please contact us at any time via the inquiry form on our website.
Article 14 Advertising
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Customers of this service (including members; the same applies hereinafter in this Article) are required to acknowledge in advance that the Company may use their personal information and information specific to each individual (including preference information, etc.) to conduct sales activities such as sending information about our services via email or other means, and to conduct sales promotion activities such as advertising or surveys for third-party products and services that the Company deems appropriate.
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Transactions with advertisers who advertise (including prize advertisements) during this service (including participation in promotions such as sweepstakes) are the responsibility of both the customer and the advertiser. We shall not be liable for any damages arising from transactions conducted through advertisements posted during this service or damages arising from the posting of the advertisement itself.
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If you do not wish to receive emails , please unsubscribe from the link at the bottom of the emails we send you. However, please note that it may take several days for the settings to take effect, and that we will continue to send you emergency notices such as notices of loss of benefits, security notices, and important changes, regardless of whether you unsubscribe.
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Customers who agree to these terms and conditions are deemed to have consented to receiving emails and app push notifications from GEO Holdings Co., Ltd.'s consolidated subsidiaries and equity method affiliates regarding various services, campaigns, etc., and each company will send emails and app push notifications to the email address registered by the customer (including any changes) and to the installed apps. Please note that the communication charges incurred in receiving emails and push notifications will be borne by the customer, so if you do not wish to receive notifications regarding various services, please follow the designated procedure to cancel your registration.
Article 15 Handling of Personal Information
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If a member wishes to check their personal information, they may do so through their My Page on the Service's website. In addition, if a member wishes to change their personal information (such as changing their address) or delete it, they may do so through their My Page (however, information required by law will be stored for a period of time in accordance with the law).
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The privacy policy is in accordance with Ookura Holdings Co., Ltd. and is as set forth on the following page ( https://www.wb-ookura.com/privacy/ ) and must be followed.
Article 16 Agreement to the Terms
We may change these terms and conditions without prior notice in the following cases:
(1) When it is deemed necessary from an ethical perspective due to legal reform or social issues.
(2) When it is necessary to protect the interests of members and our company following the discovery or frequent occurrence of fraudulent use.
Article 17 Withdrawal
Cancellation of membership shall be completed by our company after receiving notification of the cancellation by email, etc. Please note that cancellation of membership does not erase the member's past information, but will disable the member's ability to log in with their ID and password.
Article 18 Suspension of Service
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The Company may suspend all or part of the Services, etc. due to any of the following reasons:
(1) When conducting regular or emergency maintenance or inspection of computer systems for the provision of our services, etc.
(2) When the operation of the Services becomes impossible due to an emergency such as a fire, power outage, or natural disaster.
(3) When the operation of our Services becomes impossible due to war, civil unrest, riots, disturbances, etc.
(4) If the Service cannot be provided due to a malfunction of the computer system used to provide the Service, unauthorized access from a third party, infection by a computer virus, etc.
(5) When the Services cannot be provided due to legal measures, etc.
(6) Any other case that the Company deems necessary.
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If the Company discontinues the Services, etc., the Company will endeavor to notify the Customer in advance by posting an announcement on the Service website or by email, etc.
Article 19 No Guarantee
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The Company does not assume any responsibility or liability for any guarantee regarding the completeness, accuracy, applicability, usefulness, timeliness, reliability, operability, safety, etc. of the various services or information provided.
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Except in cases where the Company is guilty of willful or gross negligence, the Company shall not be liable for any loss, destruction, or falsification by a third party of any data that you have stored in the Company's service facilities (such as the member database server) or that you have authorized a third party to store.
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Except in cases where the Company is guilty of willful misconduct or gross negligence, the Company shall not be liable for any obligation to pay damages or any other responsibility whatsoever for damages suffered by a Member as a result of the use of the Service (including damages resulting from troubles with third parties), damages suffered by a Member or third parties as a result of being unable to use the Service, or damages suffered by a Customer or third parties as a result of a violation of these Terms and Conditions or any Individual Terms and Conditions.
Article 20 Jurisdiction
The governing law of these Terms and Conditions shall be the laws of Japan. In the unlikely event that a lawsuit arises between our company and you (including members), the Tokyo Summary Court or the Tokyo District Court shall be the court of first instance with exclusive jurisdiction.
Supplementary Provisions
These terms and conditions will come into effect on October 1, 2022 .
October 1 , 2020 OKURA Co., Ltd.